Cancel a payout
Stop a payout that has not moved yet.
Path parameters
orgIdstringRequiredThe opaque organization id issued to you, normally CUID-shaped (for example
cmsx…). It is not anorg_-prefixed alias. Pass it unchanged in every organization-scoped path.payoutIdstringRequiredOpaque
payoutIdreturned by create or accept. Pass it unchanged.
Headers
Idempotency-KeystringRequiredA unique value per logical operation, 1-255 chars of
A-Z a-z 0-9 _ . : -.More
Reuse it to retry. Same key with the same body replays the stored response; same key with a different body is a
409, because answering with the first call's result would hand you a receipt for a payout you did not request. A4xxreleases the key, so you can fix the body and reuse it.Reuse it; do not generate one per attempt. A key minted per attempt defeats replay entirely: every retry looks like a new request, so every retry pays. We also watch for an identical body arriving under a different key within 15 minutes and refuse it with
DUPLICATE_REQUEST_DETECTED.Records are kept for 7 days. That is a retention window only: there is no path where an expired key is re-executed.
Behavior
Only a payout still waiting on your funds can be canceled: one created by mistake, or for the wrong amount, before anyone sent anything.
Anything else is refused with PAYOUT_NOT_CANCELABLE. Where acceptance
is execution the money left when the payout was created, and canceling
on our side while the network still holds an order would let us report
canceled for something that could still settle.
Responses
200The payout, now canceled.
Body · Payout
payoutIdstringOptionalstatusstringOptionalA payout moves only along these transitions:
More
pending -> processing | completed | failed | canceled processing -> completed | failed completed -> failed (returned by the recipient's bank)pending: accepted, reserved, not sent. The only cancelable state.processing: handed to the payment network. Committed.completed: the recipient was paid. Not absolutely final.failed: not paid, or paid and then returned. Branch onfailureCode.canceled: you ended it before it was sent. It is not a failure, so it carries nofailureCode;fundsReturnedistruebecause the money never left.
completedcan still becomefailed. A receiving bank can return a payment days after settlement, givingfailureCode: returned_by_bankandfundsReturned: true. Do not write a ledger that treatscompletedas immutable, and keep processing webhooks for a payout after it completes.Allowed values:pendingprocessingcompletedfailedShow 1 more value
canceledstagestringOptionalInformational sub-state on a slow payout, so your support team can answer "where is it?". Non-authoritative: never branch integration behavior on it, and treat an unrecognized value as the status alone.
Allowed values:awaiting_detailsunder_reviewsettlingfailureCodestringOptionalNew codes may be added; treat an unknown one as
execution_failed.Allowed values:quote_expiredinsufficient_fundslimit_exceededaccount_invalidShow 6 more values
account_cannot_receivecompliance_rejectedauthorization_not_completedreturned_by_bankexecution_failedunknownrequiresFundingbooleanOptionalPresent and true when this payout is waiting on you to fund it from your own wallet. Absent on routings that settle on acceptance, so its presence is the signal.
fundsReturnedbooleanOptionalWhether the money is back in your balance. Separate from
failureCode, because the same cause can go either way depending on how far the payment got.sourceAmountobject | nullOptionalAlways a decimal string, never a float and never base units. Floats lose cents at scale; base units mean every integrator re-derives the exponent.
Show 2 properties
currencystringRequiredamountstringRequired
destinationAmountobject | nullOptionalAlways a decimal string, never a float and never base units. Floats lose cents at scale; base units mean every integrator re-derives the exponent.
Show 2 properties
currencystringRequiredamountstringRequired
destinationAccountIdstring | nullOptionalfeeobject | nullOptionalThe fee, already inside
sourceAmount, deducted from the send not added on top, sodestinationAmount = sourceAmount x ratestill holds. The same value the eventdataand thepayoutrow on/balance_transactionsreport. Null when the rail has not disclosed it, which is "not known", not zero.Show 2 properties
currencystringRequiredamountstringRequired
ratestring | nullOptionalThe effective rate:
destinationAmount / sourceAmount, derived from this payout's own amounts with the fee inside, sodestinationAmount = sourceAmount x ratealways holds. Lower than the indicative mid-rateGET /ratesshowed for the same conversion by exactly the fee share; that is not the rate moving. Compare it toPreviewQuote.rateonly after netting the fee. Always six decimal places, rounded half-up ("16.923250"). Null until the amounts are known.referencestring | nullOptionalendUserobject | nullOptionalYour own customer this payout is sent for: the party sending through your platform, never the recipient. In payroll the employer is the end user and the worker is the recipient; omit the object when you are the sender yourself. Attribution and the per-end-user daily cap key on
id; it is not forwarded to the payment network and does not change the sender of record, which stays your organization. Echoed on the payout and in every webhook, so a support question is answerable without your own id map.Show 3 properties
idstringOptionalYour stable identifier for the sending customer (not the recipient).
namestringOptionalPerson's display or legal name.
emailstring<email>OptionalPerson's email address in standard email format.
createdAtstring<date-time> | nullOptionalupdatedAtstring<date-time> | nullOptionalWhen this payout last changed. Carry the highest value you have seen as your
updatedSincewatermark. Without it in the payload the change feed cannot be paged.completedAtstring<date-time> | nullOptionalexpectedSettlementAtstring<date-time>OptionalWhen the funds are expected to be available to the recipient, where the routing states a settlement timeline. Present only when known; an estimate, not a promise.
Errors
400PAYOUT_NOT_CANCELABLE: this payout cannot be canceled. Or a missing or malformedIdempotency-Key(IDEMPOTENCY_KEY_REQUIRED,IDEMPOTENCY_KEY_INVALID).401The key was refused. Nothing ran.
UNAUTHORIZED: missing, invalid or revoked, or a key on a route that does not accept one.KEY_EXPIRED: the key passed the expiry it was issued with. Issue a new one; an expired key cannot be rotated.KEY_IP_NOT_ALLOWED: the key is pinned to source addresses and this request came from another.
403A valid key that may not make this write. Nothing was changed.
FORBIDDEN: the key belongs to a different organization.ACCOUNT_BLOCKED: API access for your organization is suspended.LIVE_KEY_ORG_NOT_APPROVED: a live key, before we have approved your business verification. Use a test key until then.INSUFFICIENT_SCOPE: a read-only key. Issue one with thewritescope.
404NOT_FOUND: no payout with this id belongs to your organization.409Either the key was reused with a different body (
IDEMPOTENCY_KEY_CONFLICT: use a new key), or the first request with this key is still running (IDEMPOTENCY_KEY_REQUEST_IN_PROGRESS: back off and retry the same key).429Too many requests. The default ceiling is 100 requests per minute per API credential on a 60-second window. High-volume payout and reconciliation routes declare a 600/minute override, and batch submission a 30/minute ceiling. A separate 2,000/minute per-source-IP abuse ceiling always applies.
Obey
Retry-After; it is in seconds and is authoritative. A 429 means the request was refused before the handler ran. Retry reads normally; retry an idempotent mutation with its sameIdempotency-Key.
Error body · Error
typestringRequiredStable machine-readable code.
detailstringRequiredWhat went wrong, in a sentence. Always a string, so
detail.toLowerCase()is safe.More
This is the field to read on
BAD_REQUESTandPROVIDER_REJECTED, where the type alone does not name the condition.messagestringRequiredThe same text as
detail, kept for integrations written beforedetailexisted. Readdetail.resolutionstringOptionalWhat to do about it, when there is a specific answer. It is not on every error (it is absent on
BAD_REQUEST,NOT_FOUND,PAYOUT_NOT_CANCELABLEandDESTINATION_ACCOUNT_NOT_FOUND), so treat it as optional and fall back todetail.statusintegerRequiredHTTP status, repeated in the body.
statusCodeintegerRequiredThe same value as
status, kept for integrations written beforestatusexisted. Readstatus.requestIdstringRequiredQuote this to support and we can find the exact request. Also sent as the
x-request-idresponse header, which is the only place it appears on a successful response. Success bodies do not carry it. Send your ownx-request-idon the request and we use it, so your trace and ours share one identifier; otherwise we mint one.errorsarray of stringOptionalPresent on VALIDATION_ERROR; names each field that failed.
originalIdempotencyKeystringOptionalOn
DUPLICATE_REQUEST_DETECTEDonly. Send the request again with this to receive the original payout instead of making a second one. Without it there is no way to recover except by risking a double payment.originalPayoutIdstringOptionalOn
DUPLICATE_REQUEST_DETECTEDonly. The payout the first request created.originalBatchIdstringOptionalOn a batch
DUPLICATE_REQUEST_DETECTED. The run the first request created.originalRequestIdstringOptionalOn a
409 PAYOUT_OUTCOME_UNKNOWNreplay. TherequestIdof the call whose outcome is unknown; quote it to support.existingRecipientIdstringOptionalOn
BANK_ACCOUNT_ALREADY_LINKED. The recipient in your organization that already holds this account.existingMethodIdstringOptionalOn
BANK_ACCOUNT_ALREADY_LINKED. The payment method on that recipient.
Branch on type, never on the status or the message. Every error type is listed with what to do about it.
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